StakeholderConnect™ comprises three main solutions:

• CustomerConnect™ for businesses and their customers 
• CitizenConnect™ for Government and their citizens 
• OrganisationConnect™ for employers and the employees 

We can also provide bespoke solutions for your organisation, so please contact us with your requirements.

CustomerConnect™ is designed to help your business connect with your customers. The solution allows customers to rate, comment and post topics on your products and/or services. It also integrates relevant content from social media websites. It is a way for you to establish a consensus about customer opinions and gather insightful feedback.

The solution enables you to engage with your customers quickly and effectively. Engaging with your customers on the issues that matter to them helps build a community of loyal customers and advocates around your brand. 

For more information, please contact us or download our CustomerConnect™ brochure here.

CitizenConnect™ is aimed primarily at local authorities who wish to connect better with local residents. The solution allows residents to rate, comment and post topics on the local services that matter to them. We can also aggregate relevant content from other social media websites for inclusion on the solution.

CitizenConnect™ is completely adaptable depending on the structure of your local authority. Whether your authority is a single tier (unitary or metropolitan) or two-tier (district and county council), we will work with you to ensure the solution is seamlessly integrated into your existing structure.

CitizenConnect™ helps local authorities gain a consensus on what residents think are the most important issues with their local services. By engaging with residents, you can demonstrate how you are dealing with issues helping to increase satisfaction and gain local support.  

For more information, please contact us.

OrganisationConnect™ is designed to connect your organisation with your employees. The solution allows employees to rate, comment and post topics on the issues that matter to them. With full management control you can analyse your feedback and respond to issues.

The OrganisationConnect™ solution helps you increase staff morale and retention rates. Effective communication through OrganisationConnect™ increases employee loyalty and creates stronger advocates for your organisation. OrganisationConnect™ can assist a wide range of organisations including those with fragmented workplaces and a high number of employees. 

For more information, please contact us.